Careers > OPEN POSITION

Claim Manager

Remote - US

Does it ever feel like you’re not appreciated for the work you do every day? Are you tired of the routine of driving into the office to do the job. Is your company hanging on to the old management mentality that you have to go into the office every day, or at least a couple of days a week, to be effective? Spending too much of your time and energy navigating corporate politics? Do you wonder what direction the company is heading or what role you play in the growth and success of the company?

At Ledgebrook, we believe a career in claims can be so much more. You bring the passion and entrepreneurial spirit; we’ll provide the environment to unleash the very best of your knowledge, talents and skills. Together, we’ll celebrate and reward success! Are you intrigued? Then read on and apply now to advance your career at Ledgebrook.

About the Role

Ledgebrook is seeking an experienced Claim Manager for its current book of both General Liability and Unsupported Excess liability claims. Join our claim team whose mission is to ensure the third-party administrators who handle our claims are resolved in a timely, thorough and cost-effective manner. 

As a member of the Ledgebrook Claim team, you will regularly interact with our leadership team, underwriters, actuary and IT staff as we continue developing our state-of-the-art claim management reporting and manage the quality of the claim performance of our claim handling partners. We are looking for disciplined candidates that possess an understanding of the E&S casualty claim arena, with experience across multiple casualty market segments of construction, habitability, hospitality, manufacturing, real estate, retail and mercantile.

We are flexible with both a candidate’s experience level and physical work location. The actual position title Is Claim Manager. We currently operate in a fully remote work environment, so we’re more focused on your experience and cultural fit than where you physically sit!

About You

  • As a future Ledgebrook Claim Manager, your experience and qualifications should include:
  • 10+ years Commercial General Liability (CGL) Bodily Injury, Property Damage and Personal and Advertising Injury claim handling experience
  • 5+ years of managing litigated CGL claims
  •  3+ years claim experience handling non-admitted market Excess and Surplus Lines claims
  • 2+ years of overseeing claims handled by a Third Party Administration (TPA)
  • 2+ years of supervising claim direct reports
  • Ability to analyze coverage and articulate a coverage position
  • Ability to create a reservation of rights or coverage decision correspondence
  • Experience in participating in quality assurance claim file reviews
  • Experience in Allied Healthcare and Professional Liability claims is a plus
  • Ability to work as a team player or independently in a fast-paced work environment
  • Innovative problem solving and solutioning skills
  • Responsive, customer service focused mindset and behaviors
  • Ability to make timely decisions with appropriate information and consultation
  • A strong entrepreneurial drive and desire to build and win together as a high performing team

About Ledgebrook

Our next-gen tech stack supports faster, risk differentiated solutions to be crafted and delivered in response to the fast-paced needs of the E&S market. Our data driven approach seeks to unlock more opportunities and value from every submission received, leading to a faster ‘yes’ more frequently, but may also lead to a quick ‘no’.

We are motivated and structured to move faster than traditional insurance organizations. To fully align business objectives with a long-term view that supports our culture and values, all employees will have the opportunity to participate in company ownership through equity grants. We aim to deliver a highly compelling overall employee value proposition and a total compensation package that couples equity grants with base pay and benefits offerings.

At Ledgebrook, as a unified team of company stewards, we will Care, Strive and Thrive together!

What Ledgebrook can offer you

Competitive salary

and meaningful equity ownership

Health Insurance

100% employer-paid option available

Additional benefits

available include 401k plan,  dental, vision & other options

Remote work,

flexible hours

Unlimited

time off policy

Ownership,

autonomy, purpose

What Ledgebrook can offer you

Competitive salary

and meaningful equity ownership

Ownership,

autonomy, purpose

Remote work,

flexible hours

Unlimited

time off policy

Ledgebrook is proud to be part of

How to Apply

Apply Now

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